Retail Jeweller Finalist

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In Store

  • Safely welcoming you back on June 15th 2020

    We are very excited to announce, and in accordance with government guidance, that we are reopening the store in Lancaster on Monday the 15th June, 2020.

    Our opening hours will resume as normal to*

    • Monday – Saturday, 9.30am- 5pm
    • Sunday - Appointment Only

    *If you wish to make an appointment please do so by one of the following ways;

     

    Our online store will also be open for Click and Collect orders or orders wishing to be delivered to your home address, with free UK delivery.

    Please be rest assured that we have carried out a full Health and Safety COVID-19 inspection and implemented procedures to make sure that the store environment is as safe as possible for our employees and customers. Regular daily cleaning of the shop and jewellery will be taking place and there are plenty of hand-sanitising stations in store.

    We are looking forward to seeing you in store and for your own, and our safety, we would be grateful if you could adhere to the following;

    • Symptoms, if you or anyone in your household feels unwell then PLEASE do not come to the store. You must self-isolate at home in accordance with government guidelines.
    • Patience, please be patient; we will be cleaning down equipment and surfaces after each customer.
    • Distance, only two customers will be allowed in store at any one time and please keep two metres apart from any other customer or any of our staff members.
    • Contactless, please use our contactless payment facilities where possible.
    • Smile, after all you are shopping for sparkling jewellery!

     

    We want to make our store environment as safe, happy and friendly as possible. Anyone who is not adhering to the guidelines we have set out for our store will be asked to leave.

    We would like to thank each and every one of you who has supported our small business during lockdown; from our lovely locals to national and international online customers. Since lockdown began, as it was for everyone, we were afraid for the future; including the future of our business. We know, whether you are able to visit the store or choose to shop online, that we will be supported throughout this process by our wonderful customers.

  • Silver Tree Jewellery Careers

    New Job Position // Assistant Manager

    Full-Time Position – 30-40 hours per week.

    We are looking for a proactive, organised and driven Assistant Manager for our store in Lancaster. We are a small family-run team offering a tailored service for our customers. The candidate will be given full training on the Silver Tree way of selling, product and brand knowledge as well as our award-winning customer service.

    Requirements:

    • Friendly person with excellent communication skills
    • Exceptional customer service
    • Experience in sales and meeting targets
    • Ability to work well within a team
    • Immaculate self-presentation
    • Hardworking and reliable

     

    Responsibilities:

    • Influence and increase sales in a one-to-one selling environment.
    • Providing exceptional service at all times. We go above and beyond for our customers.
    • Learn about product materials and Branded jewellery collections.
    • Completing online training modules as well as out of store branded learning.
    • Encourage customer loyalty - discussing upcoming collection launches, promotions and extra gifts or services with sales.

     

    • Assisting with deliveries of stock and packaging.
    • Be a brand and store ambassador by maintaining a stylish and well-presented appearance.
    • Merchandising the store and maintaining high shop floor standards.
    • Operating the till system, handling financial transactions including returns and exchanges.
    • Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe.

     

    Silver Tree Rewards

    • A highly competitive salary and bonus potential
    • Generous 50% employee discount on all jewellery and watches
    • Industry recognised Diploma’s and certificated training offered

     

    If you are looking for a new challenge and have the required skill set, then we would love to hear from you!

    Please call into the store or email Hannah@silvertreejewellery.co.uk with a cover letter and CV.

  • Breaking News: UK Jewellery Awards Finalist

    FINALISTS at this years UK Professional JewellerAwards

    Trade professionals can now start nominating for the 2019 PJ Awards, which comprises 17 categories honouring retailers, brands and suppliers from the UK market.

    The Professional Jeweller Awards 2019 has been created for the industry, and will be judged by the industry.

    The nomination process is divided into two halves, both of which allow the industry to get involved and find this year’s worthy winners.

    Professional Jeweller Awards, Kensington Roof Gardens

    What they said:

    "Lancashire-based Silver Tree Jewellery is quick to embrace new innovations and utilise emerging trends and technology to help propel business. In the city the independent jewellery retailer resides, each jeweller has a USP and a loyal following. For Silver Tree, investing in the store and evolving the customer experience to meet current demands has made the jeweller stand-out as a one-stop for buying the latest brands and designers for gifts or self-purchases"

    We are thrilled to have been nominated by industry professionals for this years Professional Jeweller Awards and is testament to how hard we work as a family-run independent jeweller.

  • What to expect when shopping for an Engagement Ring, Silver Tree Lancaster

    Silver Tree Jewellery has been accoladed with many awards for customer service including 'The Bays Best Customer Service' in the recent Lancaster Business Awards. Our dedicated Customer Advisors are knowledgeable and approachable. All of the topics featured in 'What to expect when shopping for an Engagement Ring' can be easily talked through in store.

    What style of Engagement Ring would suit your significant other?

    Our bestselling ladies Engagement Ring is a simple yet stunning solitaire. Do you think the 'more sparklier the better' will suit his/her personality? Or is a classic and simple style more suitable? The best advice would be to stick to your instinct, choose a ring design you like and try not to get too weighted down with all the information. If we do not have a style of Engagement Ring that you are looking for then our highly skilled manufacturing team can create beautiful bespoke designs in any diamond grade.

    Diamonds and the Four C's = Cut, Colour, Carat & Clarity

    The Four C's are simply a guide to help you make the best decision when shopping for your Engagement Ring. Brown & Newirth have a GIA trained gemologist working on site to ensure we have the best grade of Diamonds on offer in store. All our Diamonds also conform to the Kimberly Process, guaranteeing that they are only sourced from conflict-free zones.

    Cut: the cut not only refers to the shape of the diamond (round, princess, emerald, oval) but the facets that the finished diamond is created by. The 'cut' of a diamond is graded 'poor' to 'excellent'. The diamonds in store at Silver Tree Jewellery are graded from 'good' to 'excellent'.

    Colour: colourless diamonds are the most desirable with grades of colour stemming from D (colourless) to Z (light). All of the Diamond Engagement rings at Silver Tree are colour graded from D to G.

    Clarity: most diamonds contain inner flaws, or inclusions, that occur during the formation process and most are not visible to the naked eye.

    Carat: is the unit of weight upon which a diamond is measured.

    Do you need a Diamond Certificate with your Engagement Ring?

    Diamond Certificates are a good way to authenticate the grade of your diamond. The Diamonds at Silver Tree come with a GIA (Gemmological Institute of America) certificate or diamonds certified by the IGI (International Gemmological Institute). These organisations procure confidence in what you are buying; and also acts as a standard of excellence for industry professionals. If your Engagement Ring is not graded by a non-profit laboratory then it is only certified by the store/ dealer you have bought it from.

    Do you need to know the ring finger size?

    It is helpful to know the size of ring you will need but it is not a requirement. You are entitled to the first resize free of charge.

    What precious metal do you prefer?

    Our Engagement Rings are only offered in precious metals; white, yellow or rose Gold, Platinum and Palladium. The most popular precious metals for Engagement Rings are 18ct White Gold or Platinum. White Gold enhances the luxurious shimmer to a ring and compliments the Diamond perfectly. Although it is true that at some point your ring will need re-plating, as White Gold is essentially Yellow Gold mixed with white metals and coated, together with Brown & Newirth we offer this service free of charge three times. Platinum is the preferred metal as it is a naturally white precious metal, three times rarer than gold, is hypoallergenic (non-irritant), hard-wearing and needs no future maintenance.

    Why buy your Engagement Ring from Silver Tree Jewellery?

    Silver Tree Jewellery is a family-run independant jewellery shop, open since 1982. All of our Brown & Newirth Wedding, Eternity and Engagement Ring Styles have a TLC care card included. This means with your purchase you are entitled to Lifetime Warranty, complimentary engraving, a free resize and three free refinishes on your ring over its lifetime. With every Engagement Ring purchase you will also be offered a complimentary gift bag which encompasses a bottle of Laurent Perrier Champagne to create the ultimate proposal experience.

    Do you have a question? Would you like to book an appointment? Contact the Silver Tree team on 01524 847100 / shop@silvertreejewellery.co.uk

  • The Perfect Lancaster Wedding Venues

    10957ff7ebhttps://www.weddingfairs.com/venues/ashton-memorial-williamsons-park

    Lancaster is home to our Silver Tree Jewellery store; it is also a beautiful University city nestled in the North West’s countryside, rich in heritage and culture. Lancaster has some amazing architecture, breath taking scenery, a wide range of noted music venues and truly is a city loved by all who visit. With such beautiful buildings and scenery, Lancaster is a haven for wedding reception locations. We’ve put together a list of some of the best, and some a little unusual in the area, to help you with your planning.

    The 150ft high Ashton memorial in Williamson's park dominates the Lancaster skyline and can be seen and enjoyed for miles. It was constructed in 1907 as a gift to local entrepreneur Lord Williamson's wife, these days the park is enjoyed by thousands of visitors a year and the memorial can now also be hired for wedding receptions.

    Leighton Hall is situated approximately 20 minutes from the centre of Lancaster, this impressive manor house dates back to the 13th Century. The Hall has been renovated over the years to a beautifully high standard, whilst retaining many of the original features and now is a beautiful setting for a wedding reception to remember.

    For something completely unique, a wedding at Lancaster's very own brewery promises to be an unforgettable experience. Lancaster Brewery have kept a rustic and traditional feel to the venue, offering their own cask ales, marquee and fabulous beer garden.

    TheDiamondRoom-2

    After choosing the ultimate setting for your wedding do not forget your perfect wedding rings from Silver Tree Jewellery's Diamond Room. We have a stunning range of diamond set wedding bands and plain wedding bands in all the precious metals. Receive superior service in a friendly and relaxed atmosphere. Call into The Diamond Room at 67 Penny Street Lancaster for some champagne and wedding ring viewing.

     

     

     

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