A Love Story

8 Feb 2013

laura - paris 2

This week we have seen a beautiful true love story come to life and as it is Valentines day soon we thought we would share it with you.

Dr. David Elliott came into our store and ordered a diamond and blue sapphire eternity ring for his wife which he wanted to surprise her with on a trip to Paris. Silver Tree Jewellery were having the ring made and due to unforeseen circumstances the ring did not arrive in time for his romantic trip so he asked if he could have the ring sent to the hotel in Paris when it eventually arrives at the store.

As the ring came at the very last minute, we decided to send our Store Manager, off to Paris to deliver the ring herself.

Our Store Manager greeted the Elliot's at the Hotel with the ring, which was a shocking and lovely surprise!

Here is their daughters recommendation:

"How's this for customer service...

My Mum and stepdad's 30th wedding anniversary so David orders my mum a beautiful ring - to be handmade. He has a trip to Paris organised and really, really wants the ring to be ready for the romantic gesture. The ring is not ready in time. Sad face :0(

David suggests for The Silver Tree to send the ring direct to the hotel in Paris.

By the last night, still no parcel had arrived. But to his surprise, one of the staff from the little local shop in Lancaster had been flown into Paris, is there in the hotel with the little Silver Tree bag and said ring.

Now that's what I call service! Well done Silver Tree Jewellery for making my Mum's day, and special Anniversary very, very special"


Awaiting a brand new week, inside our sparkly jewellery boutique!! 

I’ve been in the jewellery fashion industry since I was just 17 years old!! After graduating from @lancasteruni & studying various jewellery diplomas from @uknaj & @giagrams I’ve been helping my lovely husband create a unique & personal jewellery shopping experience (with expertise!) for all our wonderful customers both in store & online. 

With a tailored offering from the very best uk & international jewellery designers. We’ve been a family-run Lancaster independent since 1982!!

Find us at the top of Penny Street, Lancaster, for unique handmade jewellery pieces, precious gemstones & bridaljewellery in the @diamondroomlancaster 

Myself, Oliver, Katie & the team are looking forward to providing a personal shopping experience for you…

Hannah Gibson

HELLO AUTUMN - Don't miss out on our Sale! Save up to 10% off on your favorite THOMAS SABO pieces. The offer includes the whole Ocean Vibes collection and the new Rainbow Heritage range.

Use Code: TSAUTUMN22 #linkinbio 

The sale ends September 18, available in-store and online.

In loving memory of Her Majesty The Queen Elizabeth II 1926-2022, we thank you for your service.

Let US shop with YOU in store

Browse our stunning jewellery collections with guided advice from our team; we can taylor your shopping experience to suit you or your gifting needs… 

…we can advise on the right type of jewellery for you, materials used & design inspiration of each piece. We can also lovingly gift-wrap your gifts with a personal message tagcompletely free of charge!!


In a hurry??choose Click & Collect online & we will make sure your purchase is ready to collect in store

Is it time to say goodbye to summer?#herecomestherain️

September always feels like a fresh new start; with schools going back & the end of the warmer weather [we may squeeze a couple more warmer days in before the official end of summer]

We’ve had a fabulously busy summer 22’ with new collections being adorned by our wonderful customers, lots of special gifts leaving us & lots of Engagements & Weddings to celebrate

Looking ahead now to cosy nights, exciting new collections & some old favourites to soothe your soul… watch this space

Also cannot wait for our autumnal window & arch changeby @the_time_for_flowers 

Love Hannah & team Silver