This easter 30% OFF | In Store & Online | Exclusions Apply* | Ends 1st April 2024

Privacy Policy


Silver Tree stores emails in order to contact customers and inform people of offers, events and competitions.

  • Silver Tree will not e-mail you unless you have given us your consent;
  • Silver Tree will not pass on your e-mail address to any third party;
  • If you choose to join any subscription list;
  • You will be allowed to unsubscribe at any time by e-mailing us.

Silver Tree comply fully with the Data Protection Act of 1998 and the GDPR of 2018. Silver Tree are ICO Registered.


The information we learn from customers helps us personalise and continually improve your shopping experience with Silver Tree Jewellery.

Here are the types of information we gather.

Information You Give Us:

We receive and store information you enter on our website or give us in any other way. We may collect the following information about you; Name, Address, Telephone Numbers, Email Address that will be stored safely and securely on our records. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our shop features and communication with you.

Any verbal in store collected information that we hold about you is for warranty purposes only and is subsequently deleted if you have not purchased any more items from us after 3 years.

Automatic Information:

We receive and store certain types of information whenever you interact with our website. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our website.

E-mail Communications:

Our e-mail mailing list is 'opt in' and at any time you can choose to 'opt out'!


Cookies are alphanumeric identifier text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Basket between visits.


We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.


All personal information collected is handled using Secure Sockets Layer (SSL) software, which encrypts information you provide for purchasing of our products or services. All information provided when paying through Shopify is handled by Shopify using Secure Sockets Layer (SSL) software.


When you visit Silver Tree Jewellery or send e-mails to us, you are communicating with us electronically. From this we will understand that you wish to receive communications from us electronically and we will use this method to contact you. We will communicate with you by e-mail or by posting notices electronic notifications.
It is understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you require agreements in another form these may be subject to additional charges or a refusal.


We use and store data through surveillance in store in accordance with the Data Protection Act 1998. Recorded material is stored safely and securely to maintain the integrity of the information. Recorded material is deleted after 2 weeks with the only exception being material needed for legal proceedings.


You can contact Silver Tree Jewellery on Data Protection by writing to;

Data Protection
Silver Tree Jewellery
67 Penny Street

By telephone on (0)1524 847100

By email at using the subject line ‘Data Protection Enquiry’

How to make a complaint

If you are unhappy with how your Personal Data is processed by Silver Tree Jewellery, you have the right to contact us via the above details. If you remain unhappy, following the response to your complaint, you have the right to lodge a further complaint with The Information Commissioners Office (ICO). The ICO’s address is;

Information Commissioners Office
Wycliffe House
Water Lane

You can also contact them by telephone on (0)1625 545 745 or via their website at


Awaiting a brand new week, inside our sparkly jewellery boutique!! 

I’ve been in the jewellery fashion industry since I was just 17 years old!! After graduating from @lancasteruni & studying various jewellery diplomas from @uknaj & @giagrams I’ve been helping my lovely husband create a unique & personal jewellery shopping experience (with expertise!) for all our wonderful customers both in store & online. 

With a tailored offering from the very best uk & international jewellery designers. We’ve been a family-run Lancaster independent since 1982!!

Find us at the top of Penny Street, Lancaster, for unique handmade jewellery pieces, precious gemstones & bridaljewellery in the @diamondroomlancaster 

Myself, Oliver, Katie & the team are looking forward to providing a personal shopping experience for you…

Hannah Gibson

HELLO AUTUMN - Don't miss out on our Sale! Save up to 15% off on your favorite THOMAS SABO pieces. The offer includes the whole Ocean Vibes collection and the new Rainbow Heritage range.

Use Code: TSAUTUMN22 #linkinbio 

The sale ends September 18, available in-store and online.

In loving memory of Her Majesty The Queen Elizabeth II 1926-2022, we thank you for your service.

Let US shop with YOU in store

Browse our stunning jewellery collections with guided advice from our team; we can taylor your shopping experience to suit you or your gifting needs… 

…we can advise on the right type of jewellery for you, materials used & design inspiration of each piece. We can also lovingly gift-wrap your gifts with a personal message tagcompletely free of charge!!


In a hurry??choose Click & Collect online & we will make sure your purchase is ready to collect in store

Is it time to say goodbye to summer?#herecomestherain️

September always feels like a fresh new start; with schools going back & the end of the warmer weather [we may squeeze a couple more warmer days in before the official end of summer]

We’ve had a fabulously busy summer 22’ with new collections being adorned by our wonderful customers, lots of special gifts leaving us & lots of Engagements & Weddings to celebrate

Looking ahead now to cosy nights, exciting new collections & some old favourites to soothe your soul… watch this space

Also cannot wait for our autumnal window & arch changeby @the_time_for_flowers 

Love Hannah & team Silver