This easter 30% OFF | In Store & Online | Exclusions Apply* | Ends 1st April 2024


Shopping with Silver Tree Jewellery couldn't be easier, simply browse our range online and add any items you wish to buy to your shopping basket. Once you are happy with your order please click on 'checkout' where you will be asked to confirm your order and enter a few details.

Please find FAQs below.

Jewellery Sizing

  • Do you have a ring sizing chart?

    Yes! Please click here to download, you will need adobe reader to open it. Once downloaded please print off and follow the instructions, please make sure you use a simple band ring to measure ie a ring that will lie flat on a surface.

Gift wrapping & extras

  • Can you gift wrap my items for me?

    Yes! FREE Gift Wrapping is offered as an option for all items, simply select the option when adding a item to your basket. Around Christmas and Valentine's we also offer themed gift wrap with an extra treat at no additional cost!

Back Orders

  • What happens if my item is out of stock?

    If your item is out of stock we will back order it for you and we will contact you with the option to cancel your order if you wish.


  • Please note we do not dispatch Saturday-Sunday

  • What's are your delivery rates?

    Our no rush delivery rate is FREE for all orders (2-3 days), our express delivery rate is £5.00 and FREE for all orders over £70 (1-2 days) and our Saturday guaranteed delivery rate is £9.00 (please order by 3pm Friday).

    *Please note these delivery times are a guide only from Royal Mail. As we use an external company we cannot always fully guarantee the dates and times your order will be delivered. Please allow for delays due to Royal Mails strike/ action days and due to the busy Christmas period.

  • Do you ship to the EU?

  • Yes! Our EU shipping rate £10.00 and FREE for all orders over £120.00.

  • Do you ship internationally?

    Yes! Our international shipping rate £15.00 and FREE for all orders over £150.00.


  • Can I return my item for a refund?

    Yes! If you are unhappy with your online purchase for any reason (wrong size etc) we are able to offer you a full refund provided the item is returned to us within 14 days provided it is returned in it's original condition. Unfortunately we cannot accept returned earrings for hygiene reasons or items which have been engraved. Please see details of in store returns below.

    Please return your item to:

    Silver Tree Jewellery Returns Department
    67 Penny Street
    LA1 1XF

    Please include your full name and order number. Please note: we do advise you obtain proof of postage and we recommend you send the item 'signed for' or 'special delivery'.

  • Do you extend your refunds policy at Christmas?

    Yes all orders placed online between 1st - 22nd December qualify for a full refund until the 21st of January of the year after the order was placed. Please note excludes items which have been engraved.

  • Can I return an item for an exchange?

    Yes we can offer to exchange an item bought online provided the item is returned to us within 30 days provided it is returned in it's original condition. Please note excludes items which have been engraved.

  • Can I return an item which I have had engraved?

    All items which are engraved are excluded from our exchange, return and cancellation policy as these pieces are custom made. We cannot exchange or cancel your order once your order has been placed.

Please review our full online delivery and returns policy here.


Awaiting a brand new week, inside our sparkly jewellery boutique!! 

I’ve been in the jewellery fashion industry since I was just 17 years old!! After graduating from @lancasteruni & studying various jewellery diplomas from @uknaj & @giagrams I’ve been helping my lovely husband create a unique & personal jewellery shopping experience (with expertise!) for all our wonderful customers both in store & online. 

With a tailored offering from the very best uk & international jewellery designers. We’ve been a family-run Lancaster independent since 1982!!

Find us at the top of Penny Street, Lancaster, for unique handmade jewellery pieces, precious gemstones & bridaljewellery in the @diamondroomlancaster 

Myself, Oliver, Katie & the team are looking forward to providing a personal shopping experience for you…

Hannah Gibson

HELLO AUTUMN - Don't miss out on our Sale! Save up to 15% off on your favorite THOMAS SABO pieces. The offer includes the whole Ocean Vibes collection and the new Rainbow Heritage range.

Use Code: TSAUTUMN22 #linkinbio 

The sale ends September 18, available in-store and online.

In loving memory of Her Majesty The Queen Elizabeth II 1926-2022, we thank you for your service.

Let US shop with YOU in store

Browse our stunning jewellery collections with guided advice from our team; we can taylor your shopping experience to suit you or your gifting needs… 

…we can advise on the right type of jewellery for you, materials used & design inspiration of each piece. We can also lovingly gift-wrap your gifts with a personal message tagcompletely free of charge!!


In a hurry??choose Click & Collect online & we will make sure your purchase is ready to collect in store

Is it time to say goodbye to summer?#herecomestherain️

September always feels like a fresh new start; with schools going back & the end of the warmer weather [we may squeeze a couple more warmer days in before the official end of summer]

We’ve had a fabulously busy summer 22’ with new collections being adorned by our wonderful customers, lots of special gifts leaving us & lots of Engagements & Weddings to celebrate

Looking ahead now to cosy nights, exciting new collections & some old favourites to soothe your soul… watch this space

Also cannot wait for our autumnal window & arch changeby @the_time_for_flowers 

Love Hannah & team Silver